Thank you for choosing Wake Forest Baptist Health for your Community and Specialty Pharmacy needs.

As part of the Wake Forest Baptist Health family, Specialty Pharmacy offers convenient, safe and reliable pharmaceutical care.

Our specialty pharmacy can assist you with medications for:

  • Transplant, solid organ and bone marrow
  • HIV
  • Hepatitis
  • Rheumatoid Arthritis
  • Multiple Sclerosis
  • Cancer
  • Osteoporosis

In addition to your specialty medications, we can offer the convenience of assisting you with all your prescription needs.

Location, Contact and Hours

Wake Forest Baptist Health Medical Center Campus
2nd Floor, North Tower
See a campus map | Google Map directions

Contact: 336-713-7776 or 1-888-862-2335

Hours of Operation: Monday - Friday, 8 am - 5 pm. After hours and on weekends, we have a pharmacist on call to assist with questions regarding your medications

Pick-up Locations:

We offer two locations on the Wake Forest Baptist Medical Center Campus (see campus map/google map directions)
  • Outpatient Pharmacy, North Tower, Main Floor next to the Gift Shop
  • Outpatient Pharmacy, Comprehensive Cancer Center, 1st Floor across from the Information Desk

Exceptional Care and Convenience

Our goal is to help you succeed with medication therapy by following our Patient and Family Promise.

What makes our service unique is the ability to offer you:

  • Personalized services to meet your needs
  • Routine outreach from our expert pharmacy staff
  • Continuous support in understanding your medications
  • Timely delivery of medications to your doorstep before you need them
  • The convenience of getting ALL your medications from one pharmacy

Prescription Services

  • Contact us at 1-888-862-2335 or (336) 713-7776 to check the status of your prescription
  • Monthly refills are scheduled only after discussing with you
  • If you chose to have your prescription transferred to another specialty pharmacy, please contact the pharmacy and we will be glad to assist.
  • If your insurance does not allow your prescription to be filled at our pharmacy, we will work with you and your provider to transfer the prescription to an appropriate pharmacy
  • Medications may be recalled by the manufacturer. Our pharmacy wants to keep you safe and will contact you directly and provide instructions on what to do.

Financial Services

Our pharmacy staff helps determine your prescription coverage by working directly with your insurance company. We can provide information around: co-pays, co-insurance, deductibles and prescription costs.

We can work with your provider’s office to complete prior authorization requests and claim denials.

Pickup/Delivery Services

For your convenience, we are able to provide delivery services at no additional cost to you:

Patient Management Services

A pharmacist works with your healthcare team to provide you the best care possible. Once a prescription is received, a pharmacist will contact you directly to discuss the medication, how and when to take it, side effects, storage concerns and disposal, and when to call your provider. A pharmacist will continue to contact you monthly to discuss the same issues and schedule your refill.

If at any time you chose to opt-out of our patient management services, please contact the pharmacy at 1-888-862-2335 or (336) 713-7776.

Consumer’s rights and responsibilities

Patient Bill of Rights

Education

Your safety is one of our most important goals. We are here to help with any questions or concerns you have.

We will spend as much time as needed to ensure all your questions have been answered:

  • Why am I taking this?
  • When and how do I take it?
  • What should I expect?
  • When to ask for help?

Support Groups

Patient Support Groups

Emergency Information

If you are experiencing a medical emergency, please call 911 immediately.

Weather-related situations may impact shipping to your area. When this happens, the pharmacy will contact you to make arrangements to ship medications or locate your medications close to your home.

If you are concerned about weather-related situations interfering with receiving your medications, please call the pharmacy at 1-888-862-2335 or (336)713-7776

Please report any concerns with your prescription and/or patient management services to the pharmacy at 336-713-7776 or 1-888-862-2335.

It is health that is real wealth
and not pieces of gold and silver.

Mahatma Gandhi